Jenna White ships within the United States and delivers via UPS Ground. The shipping fees are listed below and are based upon the weight of the entire order.
0-10 pounds: $8.00
11-25 pounds: $18.00
26-50 pounds: $35.00
51-100 pounds: $75.00
Over 100 pounds: $150.00
*There are select product exclusions (usually large or bulky items) that do carry associated shipping or handling charges. Additionally, certain manufacturers require that we, as an authorized dealer pass along specific shipping costs to the customer as well. In these cases, the total shipping charges are clearly identified on the product page or during checkout.
Once we receive your order we get to work on it immediately. This means that once we've started processing your order changes and cancellations are not accepted.
Inspect Your Shipment
It is critical that you inspect your order upon delivery. Orders delivered via a freight carrier specifically must be inspected upon delivery of the item(s). If you find any issues, please contact our Customer Service Team immediately.
Unfortunately,fragile items are sometimes damaged in shipping. We ask that you inspect all items individually once they arrive so that any damage claims can be made immediately. If your item arrives damaged or with parts missing, you must notify us within 48 hours of receipt of the item(s). We will arrange a prompt replacement of the item. We will also request that you provide photos of any damaged product, along with the product packaging.